Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. We intentionally station volunteers where guests will potentially make decisions.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. We know the right volunteers are in the right places because guests frequently ask them for prayer.
3. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.