Celebrate what you’re doing well
1. Our volunteers invite their friends to join their team.
2. Our volunteers are well-trained and regularly show up on time.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.