Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
3. Our volunteers are well-trained and regularly show up on time.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. People interested in volunteering are clear about their next steps and follow through on joining a team.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.