Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
2. Volunteers are always well-informed and never tell me, “I didn’t know.”
3. Our volunteers are well-trained and regularly show up on time.