Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. We know the right volunteers are in the right places because guests frequently ask them for prayer.
3. We intentionally station volunteers where guests will potentially make decisions.
Focus on what needs immediate attention
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our volunteers invite their friends to join their team.