Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. Our volunteers are well-trained and regularly show up on time.