Celebrate what you’re doing well
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
Focus on what needs immediate attention
1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our volunteers invite their friends to join their team.