Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.
Focus on what needs immediate attention
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. Our volunteers are well-trained and regularly show up on time.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.