Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
Focus on what needs immediate attention
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. People interested in volunteering are clear about their next steps and follow through on joining a team.