Celebrate what you’re doing well
1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. We intentionally station volunteers where guests will potentially make decisions.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
Focus on what needs immediate attention
1. Our volunteers are well-trained and regularly show up on time.
2. Our volunteers invite their friends to join their team.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.