Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. People interested in volunteering are clear about their next steps and follow through on joining a team.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
3. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.