Celebrate what you’re doing well
1. We intentionally station volunteers where guests will potentially make decisions.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
Focus on what needs immediate attention
1. Our volunteers invite their friends to join their team.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.