Celebrate what you’re doing well
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. The noise level in our building feels exciting but not overpowering.
3. People walk out of church feeling better than when they came in.
Focus on what needs immediate attention
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. Our volunteers invite their friends to join their team.
3. We understand our guests and their preferences – where they like to eat and what experiences they are used to.