Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our volunteers are well-trained and regularly show up on time.
3. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
Focus on what needs immediate attention
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. Our volunteers invite their friends to join their team.
3. People interested in volunteering are clear about their next steps and follow through on joining a team.