Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. People walk out of church feeling better than when they came in.
3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
Focus on what needs immediate attention
1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.