Celebrate what you’re doing well
1. We intentionally station volunteers where guests will potentially make decisions.
2. People walk out of church feeling better than when they came in.
3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.