Celebrate what you’re doing well
1. We offer clear next steps to our guests to make it easier for them to connect with our church.
2. People walk out of church feeling better than when they came in.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.
Focus on what needs immediate attention
1. Our volunteers are well-trained and regularly show up on time.
2. Volunteers are always well-informed and never tell me, “I didn’t know.”
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.