Celebrate what you’re doing well
1. We offer clear next steps to our guests to make it easier for them to connect with our church.
2. People walk out of church feeling better than when they came in.
3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. People interested in volunteering are clear about their next steps and follow through on joining a team.
3. Volunteers are always well-informed and never tell me, “I didn’t know.”