Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. People interested in volunteering are clear about their next steps and follow through on joining a team.
3. We intentionally station volunteers where guests will potentially make decisions.