Your church meets the expecation

Your church scored 44%
44%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    77%
  • People
    73%
  • Processes
    56%
  • Program
    70%
# Name Place People Processes Program Avg (%)
1 Brian Smith 55 50 25 45 44
2 Amy Bolling 95 85 55 80 79
3 Brenda Johnson 70 95 75 90 83
4 Nichole Mulcahy 75 60 60 65 65
5 Paul Mulcahy 65 60 40 70 59
6 Charles Underhill 85 70 60 55 68
7 Pam Owen 95 90 80 85 88
Church Average 77 73 56 70 69%

Detailed Report:

Celebrate what you’re doing well
  1. 1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  2. 2. Our parking lots, lobbies, and worship center are at or less than 80% full.
  3. 3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.


Focus on what needs immediate attention
  1. 1. People interested in volunteering are clear about their next steps and follow through on joining a team.
  2. 2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
  3. 3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
  • Analyze potential areas for better alignment
    • We intentionally station volunteers where guests will potentially make decisions.
      • Brian Smith Absolutely false
      • Amy Bolling Absolutely true
      • Brenda Johnson Absolutely true
      • Nichole Mulcahy Absolutely true
      • Paul Mulcahy Absolutely true
      • Charles Underhill Absolutely true
      • Pam Owen Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Brian Smith Absolutely false
      • Amy Bolling Absolutely true
      • Brenda Johnson Absolutely true
      • Nichole Mulcahy Unsure
      • Paul Mulcahy Absolutely false
      • Charles Underhill Absolutely true
      • Pam Owen Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      • Brian Smith Absolutely true
      • Amy Bolling Absolutely true
      • Brenda Johnson Unsure
      • Nichole Mulcahy Unsure
      • Paul Mulcahy Unsure
      • Charles Underhill Absolutely true
      • Pam Owen Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Brian Smith Absolutely true
      • Amy Bolling Absolutely true
      • Brenda Johnson Absolutely false
      • Nichole Mulcahy Absolutely true
      • Paul Mulcahy Absolutely true
      • Charles Underhill Absolutely true
      • Pam Owen Absolutely true
  • Celebrate current areas of great alignment
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Brian Smith Absolutely false
      • Amy Bolling Absolutely true
      • Brenda Johnson Absolutely true
      • Nichole Mulcahy Unsure
      • Paul Mulcahy Absolutely true
      • Charles Underhill Absolutely true
      • Pam Owen Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Brian Smith Unsure
      • Amy Bolling Absolutely true
      • Brenda Johnson Absolutely true
      • Nichole Mulcahy Unsure
      • Paul Mulcahy Absolutely false
      • Charles Underhill Unsure
      • Pam Owen Absolutely true
    • Our volunteers invite their friends to join their team.
      • Brian Smith Absolutely false
      • Amy Bolling Unsure
      • Brenda Johnson Absolutely true
      • Nichole Mulcahy Unsure
      • Paul Mulcahy Unsure
      • Charles Underhill Absolutely true
      • Pam Owen Absolutely true
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Brian Smith Unsure
      • Amy Bolling Unsure
      • Brenda Johnson Absolutely true
      • Nichole Mulcahy Unsure
      • Paul Mulcahy Absolutely true
      • Charles Underhill Unsure
      • Pam Owen Absolutely true
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Brian Smith Absolutely false
      • Amy Bolling Absolutely true
      • Brenda Johnson Absolutely true
      • Nichole Mulcahy Unsure
      • Paul Mulcahy Absolutely false
      • Charles Underhill Unsure
      • Pam Owen Unsure
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Brian Smith Unsure
      • Amy Bolling Absolutely true
      • Brenda Johnson Absolutely true
      • Nichole Mulcahy Unsure
      • Paul Mulcahy Absolutely false
      • Charles Underhill Unsure
      • Pam Owen Absolutely true
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      • Brian Smith Absolutely false
      • Amy Bolling Absolutely false
      • Brenda Johnson Absolutely true
      • Nichole Mulcahy Absolutely true
      • Paul Mulcahy Unsure
      • Charles Underhill Absolutely true
      • Pam Owen Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Brian Smith Absolutely false
      • Amy Bolling Absolutely false
      • Brenda Johnson Absolutely true
      • Nichole Mulcahy Absolutely true
      • Paul Mulcahy Absolutely false
      • Charles Underhill Absolutely true
      • Pam Owen Absolutely true
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      Absolutely true
  • Analyze potential areas for better alignment
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Brian Smith Unsure
      • Amy Bolling Unsure
      • Brenda Johnson Unsure
      • Nichole Mulcahy Unsure
      • Paul Mulcahy Absolutely false
      • Charles Underhill Unsure
      • Pam Owen Unsure
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Brian Smith Absolutely false
      • Amy Bolling Unsure
      • Brenda Johnson Absolutely true
      • Nichole Mulcahy Unsure
      • Paul Mulcahy Unsure
      • Charles Underhill Absolutely false
      • Pam Owen Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • Brian Smith Absolutely false
      • Amy Bolling Absolutely true
      • Brenda Johnson Absolutely true
      • Nichole Mulcahy Absolutely true
      • Paul Mulcahy Absolutely true
      • Charles Underhill Unsure
      • Pam Owen Absolutely true

Team Average Urgency Score

Participant Votes
0
0
0
0
7
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • clear steps and systems
  • People don’t seem to be going to church anymore these days.
  • Getting the word out into our neighborhood that we are here and ready to have them come and worship.
  • The volunteer pool is small, the same folks are doing a lot, faithfully, but it is a lot on a few.
  • Some issues would be eased with lobby changes, but the biggest is getting guests to attend initially
  • ?
Enablers
  • If we don’t turn this around, we will die
  • We’ve lost so many people. We need to bring in new people and new families.
  • As a church, we should be ready and open to new guests that may be looking for a new church home. Even bigger yet, we need to be ready for guests wanting to get to know Jesus.
  • We are ready and praying for the Lord to send us new faces to minister to and with.
  • Because those who choose to spend a worship time with us need to feel open to worship. They need to know what our church is based upon. But most importantly that they are loved!
  • It makes an eternal difference
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief