Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
3. We intentionally station volunteers where guests will potentially make decisions.
Focus on what needs immediate attention
1. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.