Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. We offer clear next steps to our guests to make it easier for them to connect with our church.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.