Celebrate what you’re doing well
1. We intentionally station volunteers where guests will potentially make decisions.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. People walk out of church feeling better than when they came in.
Focus on what needs immediate attention
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. Our volunteers invite their friends to join their team.
3. We understand our guests and their preferences – where they like to eat and what experiences they are used to.