Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. People walk out of church feeling better than when they came in.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
Focus on what needs immediate attention
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.