Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. Our volunteers are well-trained and regularly show up on time.
Focus on what needs immediate attention
1. We intentionally station volunteers where guests will potentially make decisions.
2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.