Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. The noise level in our building feels exciting but not overpowering.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
Focus on what needs immediate attention
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.