Celebrate what you’re doing well
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Volunteers are always well-informed and never tell me, “I didn’t know.”
3. Our parking lots, lobbies, and worship center are at or less than 80% full.
Focus on what needs immediate attention
1. Our volunteers are well-trained and regularly show up on time.
2. Our volunteers invite their friends to join their team.
3. We intentionally station volunteers where guests will potentially make decisions.