Celebrate what you’re doing well
1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
Focus on what needs immediate attention
1. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
2. We intentionally station volunteers where guests will potentially make decisions.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.