Celebrate what you’re doing well
1. We intentionally station volunteers where guests will potentially make decisions.
2. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
3. The noise level in our building feels exciting but not overpowering.
Focus on what needs immediate attention
1. People interested in volunteering are clear about their next steps and follow through on joining a team.
2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
3. Our volunteers invite their friends to join their team.