Celebrate what you’re doing well
1. Volunteers are always well-informed and never tell me, “I didn’t know.”
2. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
Focus on what needs immediate attention
1. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
2. We intentionally station volunteers where guests will potentially make decisions.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.