Celebrate what you’re doing well
1. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. Our volunteers invite their friends to join their team.
Focus on what needs immediate attention
1. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
2. We know the right volunteers are in the right places because guests frequently ask them for prayer.
3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.