Celebrate what you’re doing well
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.
Focus on what needs immediate attention
1. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.