Celebrate what you’re doing well
1. We offer clear next steps to our guests to make it easier for them to connect with our church.
2. People walk out of church feeling better than when they came in.
3. People interested in volunteering are clear about their next steps and follow through on joining a team.
Focus on what needs immediate attention
1. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.